Q. I didn’t get the email with download link after complete Payment, What to do?
A. Sometimes the email with download link delays or fails to deliver because of network or server issues. In case you do not receive the email with download link within 10 minutes of purchase, kindly contact us through this form with payment details. We will send you the download link on priority.
Alternatively, you can check your downloads here.
Q – What are the licensing terms?
A- We have very simple licensing terms, you can check them out here.
Q – I paid for my order but it’s still pending, what can I do?
A- Sometimes this happens and every morning we go through them and approve the pending orders, but you can also email us here and we’ll look into it ASAP.
Q- I’ve been charged multiple times for the same order, what can I do?
A- You can contact us and we’ll send you the money back ASAP.
Q – For how long can I use the files?
A – Once you’ve purchased them, they’re yours forever and ever. To use in your projects, of course. You’re not allowed to resell or redistribute them to a third party. Checkout our Licensing page for more details.
Q. What the payment options available on FlyerMagnet?
A. Currently we receive payment through secured PayPal gateway. You can use your PayPal account or Credit Card to make payment through that gateway.
Q. Is it secured enough to make payment on FlyerMagnet?
A. We are using one of the most secured gateway for receiving payments. PayPal is world recognized and safest payment gateway. Once you will checkout from FlyerMagnet, you will be taken to the secured PayPal page where you can make the payment with peace of mind.
Q. I have purchased a Flyer, where do I find the Documentation or Help File?
A: Once you download the Flyer (which would be a zip file) => Unzip the file => You will see a documentation folder in it. You would find fonts links in the help file.
Q. Is there any recurring charges for flyers available on FlyerMagnet?
A. No. Currently all the products available on FlyerMagnet.com require one-time payment. That means, you just have to pay for one time for a flyer or you can add multiple flyers in cart and checkout. After the completion of payment process, you will receive the download link through email. Open the download link provided in the email and you can see all your purchased flyers available to download with the receipt of the payment. That’s it, we are not going to charge your account any recurring fees for using those sliders.
Q. Download link on the receipt page is not working?
A. To prevent the misuse of download links, we limit the number of downloads from that link to 5. That means you will be able to download the product only 5 times by using the download link provided in email. If you need that product after that limit, you can contact us. We will verify your previous payment details and will send you the file through email without any delay. I hope you will understand the reason behind this restriction. It is not for genuine buyers but for those who may misuse the download link by sharing that with others.
Q. How can I receive updates about new releases on FlyerMagnet.com?
A. Subscribe to our Official Blog to get updates about existing products and about the future releases. You can also follow us on our social channels Facebook, Twitter and Pinterest as well.
Q. I am from India and PayPal is not accepting payment from Indian Customers. How do I purchase a flyer from FlyerMagnet.com?
A. Because of the payment restrictions from PayPal, Indian buyers are not able to make payment. However you can make payment to us via Payumoney, to get the details for the same, kindly contact us.